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DXC Technology worked with and paid respect to Aboriginal and Torres Strait Islander peoples when creating their new space for customers in Sydney.
Coined a “Customer Engagement Centre” by DXC, Ngara Djiyadi is the Gadigal name given to the space which DXC said in a statement means knowledge, listen, hear, think, talk.
Wiradjuri cultural representative for the local Aboriginal community, Aunty Donna Ingram worked with DXC on the centre’s name. When opening the new space, she said: “I really enjoyed the collaboration with DXC Technology as I felt that they were genuine in their respect and appreciation for Aboriginal and Torres Strait Islander history and knowledge, and they were willing to listen and be guided. This respect will go a long way towards building better relationships and understanding between our communities and the wider Australian population.”
DXC also noted that artwork and meeting room names had been chosen in honour of Aboriginal and Torres Strait Islander peoples.
The new centre is designed to facilitate in-person meetings, with the Business Council of Australia’s chief executive, Jennifer Westacott AO stating at the opening event: “As we learn to live more normally alongside COVID-19, many industries recognise they still need face-to-face collaboration. It’s a vital and valuable ingredient in the creative process that sparks human ingenuity and innovation. Through this centre, DXC Technology is responding to evolving ways of working by reimagining the future of modern, hybrid workplaces.’’
DXC Technology’s president for Asia-Pacific, Seelan Nayagam commented: “It’s time to start meeting face to face, and it’s time for businesses to start doing their part to revitalise the Sydney Central Business District. Many Australian organisations have their headquarters based in Sydney, making it imperative to have a central space that brings us closer to them. This centre has been purposefully designed as a customer-facing site with 75 per cent of the space allocated for collaboration. The new Customer Engagement Centre is a flagship model of business innovation, and we would be delighted to showcase the centre as a space that represents the future of modern workplaces.”
Mr Nayagam added: “Despite DXC being a virtual-first company with over 95 per cent of our employees working remotely, our customers are asking for face-to-face meetings and interactions. The new centre gives our colleagues a space where they can drop-in between customer meetings, host events, run customer training and workshops or conduct presentations. By offering multiple hubs for collaboration across Sydney, we are changing the way we engage, deliver and provide value to our customers.”
Shandel McAuliffe
Shandel has recently returned to Australia after working in the UK for eight years. Shandel's experience in the UK included over three years at the CIPD in their marketing, marcomms and events teams, followed by two plus years with The Adecco Group UK&I in marketing, PR, internal comms and project management. Cementing Shandel's experience in the HR industry, she was the head of content for Cezanne HR, a full-lifecycle HR software solution, for the two years prior to her return to Australia.
Shandel has previous experience as a copy writer, proofreader and copy editor, and a keen interest in HR, leadership and psychology. She's excited to be at the helm of HR Leader as its editor, bringing new and innovative ideas to the publication's audience, drawing on her time overseas and learning from experts closer to home in Australia.
