SAP SuccessFactors helps Atturra revamp HR processes

Earlier this week, SAP SE announced that ASX-listed advisory and IT solutions provider Atturra has implemented SAP SuccessFactors, an AI-enabled suite of cloud HR solutions, to increase the accuracy of its HR data, improve its onboarding and learning processes, and reduce staff turnover.

SAP NOW ANZ – the company’s flagship customer event for Australia and New Zealand – was held earlier this week and saw discussion about how Atturra turned to SAP SuccessFactors to help overhaul its employee experience, which was hampered by basic HR systems and a reliance on fragmented and manually tracked spreadsheets and documents.

The event detailed how, as Atturra’s team quickly expanded, the administrative workload to manage the larger team “became a bottleneck”, causing HR process delays and affecting the quality of employee engagement.

To address these challenges, Atturra worked with Discovery Consulting to begin implementing SAP SuccessFactors into its operations in October 2022. The rollout was completed 12 months later.

Since that time, Atturra has seen:

• A 78 per cent increase in the accuracy of high-quality employee and organisational HR data.
• A 49 per cent decrease in the average time managers spend on administrative HR-related tasks.
• A reduction in staff turnover of 15 per cent.

Speaking at SAP NOW ANZ, held in Sydney, Atturra chief operating officer David Dekker said: “As a company that prides itself on helping clients embrace the tools of the future, we saw how relying on better technology would support our growth and deliver a first-class experience to our people.

“Implementing SAP SuccessFactors has streamlined our onboarding process, allowing new team members to settle in and start learning and contributing faster. In the second phase, we added further functionalities with the Performance and Goals, Learning and Recruiting modules.

“This has been a game changer in promoting a culture of continuous development, boosting employee engagement, and supporting our goals for sustainable growth and innovation.”

SAP ANZ president and managing director Angela Colantuono said: “Implementing SAP SuccessFactors had an immediate, positive impact on Atturra’s employee management, engagement and retention.

“From helping to improve its HR systems to better managing its growing team, to refining the onboarding experience from day one, the result was a transformative HR experience that supports and accelerates Atturra’s growth.”

Discovery Consulting Group managing partner Alistair Elliott said: “The implementation of SAP SuccessFactors enabled Atturra to drive change in its employee life cycle management system, underpinned by strong project governance and the continued support and communication from leadership.

“The willingness to not only adopt new systems but also support organisational change to achieve benefits across the organisation and for their people is a testament to the team at Atturra.”