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The hybrid model is set to be overtaken by a new workplace trend set to hit Australian offices this year.
The “tribrid” work model is already making headway in the United States, with the trend likely to hit Aussie shores sooner rather than later, according to workspace management software firm OfficeMaps.
Defined as an arrangement whereby employees are able to shuttle between home, office and co-working spaces, the tribrid model presents the “perfect” workplace scenario, offering employees social stimulation and create inspiration from being with colleagues, while also leaving time to hunker down to work on difficult projects without distraction.
Speaking to HR Leader, Robert Wilkinson, chief experience officer at OfficeMaps, said the move to a tribrid model makes sense for many Australian businesses.
“Australian workers have embraced flexible work as an important part of having a healthy work/life balance. Flexible work enables workers to have a more fulfilling life and career because it allows them time to fit in the things that are important to them, whether it’s being able to make that medical appointment or pick up their child from school,” he said.
“As companies trial a four-day work week, we can see the paradigm shifting towards different styles of working that best accommodate workers’ needs. Tribrid work would be an attractive option for Australian workers as it gives them the best of all everything: time at home to do their most difficult or important work, time at the office for meetings and bouncing ideas off each other, and time at a third location such as a cafe for variety, enjoyment and wellbeing.
“For employers, the benefits are better employee retention, an improved work culture, more productivity and the reduced costs of having to lease out prime retail estate and fit out for a large and expensive office.”
Technology is key in preparing employers to accommodate tribrid work, Mr Wilkinson flagged.
“A key trend is that offices are getting smaller, and their core function is changing from a location that supplies the necessary equipment for work. Technology has allowed workers to operate off a cloud system, which means there’s less need for physical documents, filing, printing etc.,” he said.
“Employers can prepare for tribrid work by ensuring their IT systems are up to date, and applications are integrated and functioning well.”
Despite the obvious benefits, there are considerations employers should be wary of when adopting the model, particularly when it comes to the accountability factor.
“Accountability is a big issue when employers don’t physically see their staff as often. Having outcomes-based KPIs can keep employees on track – achieving x by y date means they’re able to meet goals in their own way and their own time,” he said.
Similarly, staff need to consider if a tribrid environment is right for them.
“When work is wholly cloud-based, having to work offline or dealing with technical issues like program bugs can be damaging to productivity. Tribrid work has its place, but it only works so long as systems are running smoothly and employees can collaborate with each other. Having a contingency plan for when things aren’t working as they should is essential to overcoming challenges,” Mr Wilkinson explained.
“The tribrid model is great for those who want to pursue a particular lifestyle, but it can also be isolating for workers who are more outgoing and rely on a social connection to work well. Setting expectations for certain days to be spent at the office, a routine and checking in with each other regularly helps staff strike a balance that suits everyone’s needs.”
How to get the most benefit
According to OfficeMaps, there are four steps to make the tribrid model work effectively.
1. Set a calendar for important meetings only on set days when employees are in the office.
2. Identify busy periods and consider whether the time commuting could perhaps be put towards working from home or a co-working hub.
3. Set time aside for team bonding exercises to help colleagues reconnect with each other after long periods of remote work.
4. Prepare the office with the right technology for people coming and going. We certainly still need the office, and it’s important to make sure we are utilising and maximising the space as much as possible. Office mapping software is key for successful hybrid or tribrid work styles.
“Tribrid work is a continuation of the trend towards a more mobile, globally based workforce. Organisations must embrace this change to get ahead in a competitive market. Ensuring systems are bulletproof and taking advantage of new technology to enable a seamless work experience is key.
“Organisations that don’t adapt to new business models risk losing staff to businesses that do cater to their preferences. The continuing skills shortage means many companies are currently examining ways to improve staff retention and attract the best and brightest employees. Adhering to a five-day work week at the office could potentially mean long commutes, monotony at the office and severe burnout. As a result, organisations risk losing productivity, high turnover of staff and declining morale,” Mr Wilkinson concluded.
